A detailed guidance was given to the students by Prof Dejamma A. on December 20,2016 regarding Consumer Protection Act 1986.She explained that The Consumer Protection Act, 1986 was enacted to provide a simpler and quicker access to redress of consumer grievances. The Act seeks to promote and protects the interest of consumers against deficiencies and defects in goods or services. It also seeks to secure the rights of a consumer against unfair trade practices, which may be practiced by manufacturers and traders.In such a case, most of us don’t know to whom we should approach to seek redressal against our complaints. Many of us also don’t know our “rights” as a consumer and often hesitate to complaint or even stand up to unfair practices. We also don’t have recourse to costly litigation to seek justice and we continue to bear such injustice. It is here that consumer forums exist which can help you seek justice against unfair practices without incurring exorbitant litigation costs.16 students attended the programme.
The programme created awareness among students regarding various rules and provisions for settling grievances of the consumers contained in Consumer Protection Act 1986.
Report by:
Mrs.Vinoda V Nayak
